Comments on: T-Mobile Reminds Me That the Customer Is NOT Always Right http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/ Adding a punchline to your bottom line Tue, 02 Dec 2008 08:49:25 +0000 http://wordpress.org/?v=2.6.2 By: Adventures In Money Making http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-48074 Adventures In Money Making Mon, 19 Feb 2007 08:39:34 +0000 http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-48074 they usually have a 15 day return policy. i would've told them that if they didn't refund the difference i'd get my refund and then re-buy just to save a lousy $30 - if that didn't work I'd then push to see if they'd atleast split the difference. but giving up without a decent fight isn't in me! they usually have a 15 day return policy. i would’ve told them that if they didn’t refund the difference i’d get my refund and then re-buy just to save a lousy $30 - if that didn’t work I’d then push to see if they’d atleast split the difference.
but giving up without a decent fight isn’t in me!

]]> By: steve http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-46623 steve Thu, 15 Feb 2007 20:25:48 +0000 http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-46623 I wish you would have went w/#2!! I am counting the days to get out of my T-Mobile contract. I don't even get service in my own home!! Drive down any street outside my home and lose service. Not too mention the worst customer service ever!! I purchase a new Razor for $45.99 which I was very grateful. I have been a customer for 4 years, after 3 asked to purchase a new Razor and the gave me a great deal at $45.99. Well, unfortunately the Razor broke (my fault) and was willing to purchase another one. But now......they wanted $120, becuase i signed a new 2 yr contract and they had me for 2yrs. I'm counting the days until i can get another service!! I wish you would have went w/#2!! I am counting the days to get out of my T-Mobile contract. I don’t even get service in my own home!! Drive down any street outside my home and lose service.
Not too mention the worst customer service ever!! I purchase a new Razor for $45.99 which I was very grateful. I have been a customer for 4 years, after 3 asked to purchase a new Razor and the gave me a great deal at $45.99. Well, unfortunately the Razor broke (my fault) and was willing to purchase another one. But now……they wanted $120, becuase i signed a new 2 yr contract and they had me for 2yrs. I’m counting the days until i can get another service!!

]]> By: Nick http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44391 Nick Fri, 02 Feb 2007 00:14:50 +0000 http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44391 Oh crap. Now you're going to steal all my... uh... I don't even know why I starred it out in the first place. LSD, I needed the phone immediately, so I didn't have time to do a return and reorder. But that's a good tip for everyone out there. Oh crap. Now you’re going to steal all my… uh… I don’t even know why I starred it out in the first place.

LSD,
I needed the phone immediately, so I didn’t have time to do a return and reorder. But that’s a good tip for everyone out there.

]]> By: Robby G http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44355 Robby G Thu, 01 Feb 2007 20:44:43 +0000 http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44355 Very impressive, starring out the date when you bought the phone; and then not starring "January 21" in the response email :D Very impressive, starring out the date when you bought the phone; and then not starring “January 21″ in the response email :D

]]> By: English Major http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44354 English Major Thu, 01 Feb 2007 20:39:55 +0000 http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44354 Way to go with that. Whining bad, maturity in face of unfortunate circumstance good. Way to go with that. Whining bad, maturity in face of unfortunate circumstance good.

]]> By: LSD http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44194 LSD Wed, 31 Jan 2007 23:25:44 +0000 http://www.punny.org/money/t-mobile-reminds-me-that-the-customer-is-not-always-right/#comment-44194 Can you return the phone? If so, just return and rebuy it. Not having to deal with returns is the reason retailers have the price matching policy. Can you return the phone? If so, just return and rebuy it. Not having to deal with returns is the reason retailers have the price matching policy.

]]>