Comments on: Do Retail Workers Just Not Care Anymore?

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By: دردشة عراق الرومانسية

دردشة عراق الرومانسية — Fri, 23 Dec 2011 16:05:20 +0000

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By: Matt

Matt — Fri, 18 Nov 2011 14:16:14 +0000

Nick, You try picking up after grown adults all day as if you were a babysitter; then have a customer kick off because an item is coming up as more expensive than the label suggests (as a side note, by law the tag pice is only an invitation to buy and, until the item as been exchanged for legal tender, no formal contract of price has been agreed on. As such, the retailer can sell the item at whatever price they like, regardless of the price tag). Also, baring in mind that retail workers are human beings, allot of which are young and less emotionally mature, it seems a little harsh to expect them not to have a bad day. If you were to go to work for whatever reason, in a bad mood, and someone complained about you at the risk of losing your job, you would be pretty pissed off! Give these people some slack. Think how demoralising it would be to fold some clothes, stack some shelves, or crate a display, just for someone to come along and, without regard or thought for anyone but themselves, wreck the place. Guess who as to tidy up? Not the customer, thats for damn sure! Try staying cheery after a day/week/month/year of that!

By: Kroger Employee

Kroger Employee — Wed, 16 Nov 2011 04:29:47 +0000

I’m trying to calm myself down before I start cursing at the apathetic and biased idiot who wrote this article. I am a cashier at Kroger. I am 19. I started out as a carry out or bagger when I was 18. The second day on the job I did a price check for a pack of pens that came up a few cents too high according to the customer. I informed the customer that the tag was expired and he went ballistic on me, leaving me physically and emotionally stunned. I learned very quickly that customers can be very cruel and condescending people. Many of them think they can do our jobs a thousand times better. The thing is though, like the illegal immigrants, we are doing the jobs no one else wants to do. So I say this to Nick. you mentioned that the cashier was young. When I first started cashiering, my training was pitiful and I was unaware of many options when complications arose. I have since become much better at my job, the one that I can’t wait to quit. Even though I am better now, I still occasionally fumble as everyone does. Do the customers understand? no. They curse and call me names. They demand that “someone who knows what they are doing” replace me. The elderly bark at me to not smash their bread or eggs before they ever put anything on the belt. I smile and greet someone and they either shove their money in my face or throw it all over the belt, and then demand free groceries as the currency is sucked under the belt. People with EBT cards (food stamps) complain about the price of food as they purchase $600 worth of crap and junk food, before they buy alcohol. Someone who obviously hasn’t showered in a month will look at me with disgust. When I am running the front end all alone at 3 a.m. in the morning, customers will call me “stupid” and “idiot” because I can’t meet their ludicrous demands and no manager is on duty. Starting to get the picture Nick? when I read this article, I knew right from the start that you are one of the assholes that come through the checkout line and make a young girl cry because she is new. Granted, the cashier you described could have made more effort to find the price of the item, but it seems to me she was flustered because she honestly didn’t know what to do. Your description of her is condescending to all retail workers. It’s not that we don’t give a hoot anymore, you – the customer – doesn’t give a hoot anymore. You people don’t acknowledge us people. You treat us as if we are less than human. I have to put up with that every day I go to work for less than $8 an hour. And Nick, you also called us lazy. Do you know how much meat and other groceries I have seen spoil because of laziness on the customers part? A LOT! And to mbhunter, who claimed a customer rang up the wrong price for a drink… ARE YOU STUPID?! (as many customers say to me) We the cashiers, do not control the price that pops up on the screen. That, like many other rules, guidlines, procedures, etc, is not under our control. If you want to complain about someone, complain about whoever stocked the shelf. Stop blaming the cashier for what isn’t their fault. What we can do is try to fix the problem, and that is all. Mbhunter, you remind me of the stuck up morons that try to tell me the price of produce and that all three different types of apples are the same price. I have to scan them separately because of inventory reasons – just doing my job as I am told to do it. This results with the customer growing a condescending attitude and treating me like crap. Nick, you seem to claim that retail workers are brainless idiots who don’t have any respect or care. That logic cuts both ways. I could say the same about you and many of my customers. I’m going to have to stop myself now before I go on any longer. I could talk about this for days.

By: Jackie

Jackie — Sun, 06 Nov 2011 21:17:50 +0000

Obviously the writer of this article has not worked in retail recently. People are disgusting to retail workers. All the jobs I’ve held has been within the retail field and people are nasty, they’re rude, mean and condescending. And ultimately, you reach a point where you don’t care anymore about the customers because people are so continually mean to you when you are nothing but nice. I’ve had people swear me out for not having a product in stock, I’ve had people yell at me for being new and having to call my manager over to help me ring out an item, I’ve had people ignore me, I’ve had people tell me to shut up. People are disgusting and that’s why retail workers don’t care.

It’s society, not the workers. Also, dealing with assholes all day for 8 dollars an hour while going to college is not going to make me want to smile all day.

By: منتديات صبايا

منتديات صبايا — Sun, 30 Oct 2011 15:31:14 +0000

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By: ماليزيا

ماليزيا — Tue, 25 Oct 2011 08:19:47 +0000

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jocu-RI cu Masini — Tue, 16 Aug 2011 11:51:35 +0000

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